Your Questions, Answered
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Yes, Portmans Motor Lodge offers guaranteed, free off-street parking directly outside your room. Our parking area has ample clearance and turning space for large utes, and work vans and we can accommodate trailers with prior arrangement. For remote workers, every room includes a dedicated workspace and high-speed, complimentary Wi-Fi that is fast enough for uninterrupted video conferencing.
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Yes, every room at Portmans Motor Lodge is upgraded with a modern hybrid Sky TV set-top box. You are not limited to basic cable—you can securely log into your own Netflix, YouTube, or other streaming accounts directly on the flat-screen TV to pick up exactly where you left off at home.
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Portmans Motor Lodge is centrally located just a 4-minute drive (or a short walk) from Hawke's Bay Hospital, making it ideal for visiting medical staff and families. We’re even closer to Royston private hospital. We are also a flat, under 10-minute walk to the Hastings CBD restaurants and cafes. Our property is set back from the main highway, ensuring our Executive 1 Bedroom units offer one of the quietest nights' sleep in the city.
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Portmans Motor Lodge is the perfect central basecamp for Hawke's Bay food and wine tourism. We are a short 5-minute drive to the famous Sunday Hawke's Bay Farmers' Market. For wine lovers, we are located within 15 minutes of the Gimblett Gravels wine district and iconic cellar doors like Craggy Range and Elephant Hill, with plenty of room to store your wine purchases in your room's kitchenette.
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Check-in is from 2:00 pm to 8:00 pm. Check-out is between 7:30 am and 10:00 am. If you expect to arrive after 8:00 pm, please contact us in advance on 06 878 8332 or reservations@portmans.co.nz so we can arrange access.
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Sorry — pets are not permitted at Portmans Motor Lodge. If you are travelling with an assistance animal, please contact us before booking so we can discuss your needs.
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Smoking is only permitted in designated outdoor areas. All rooms and indoor areas are smoke-free.
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We have an outdoor pool, open during the warmer months for guests to enjoy. The pool closes after Easter Weekend and reopens Labour Weekend. Contact us before your stay if pool access is important to you and we will confirm current access.
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Yes. We offer in room continental or cooked breakfasts for an additional fee. Every room has tea and coffee facilities, and a kitchenette or full kitchen for self-catering. Hastings CBD — a 5-minute walk away — has cafes, restaurants, and supermarkets.
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Yes — parking is free for all guests, with spaces directly outside ground-floor units. Our courtyard has ample clearance for large utes and work vans. Trailers can often be accommodated with prior arrangement — please let us know when you book.
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Portmans Motor Lodge is approximately a 4-minute drive (or a ‘short’ walk) from Hawke's Bay Hospital, making us a convenient choice for visiting family, patients, and medical staff. Royston private hospital is even closer.
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Our accommodation is ground-floor with parking outside your unit, which makes unloading easy. If you have specific accessibility requirements, please contact us before booking and we will recommend the most suitable room.
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You may cancel free of charge if you notify us by 2:00 pm, two days before your scheduled arrival. Late cancellations incur a fee of one night's accommodation. No-shows are charged the full reservation cost. Full details are on our Cancellation Policy page. Bookings made via third-party sites (Booking.com, Expedia, etc.) may have different terms.
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We welcome bookings either way. Booking direct at portmans.co.nz connects you straight to our team and ensures you see our current availability and policies and we usually have the best available rate. Third-party sites may have their own cancellation rules and some offer premium bookers discounts.
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For extended stays, group bookings, or corporate travel, contact us directly at reservations@portmans.co.nz or 06 878 8332. We regularly host work crews, student sports teams, and guests staying multiple nights.
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Our standard Studio rooms include a Queen + Single bed and ensuite shower. For $5 extra per night, you can request a Studio Spa unit with the same layout plus a spa bath and separate walk-in shower. Subject to availability — mention it when booking or select it from our booking site.